Delivery, Availability & Pricing
PLEASE READ THE FOLLOWING CAREFULLY BEFORE YOU COMPLETE YOUR TRANSACTION.
These product terms and conditions affect your rights and liabilities under the law and set out the terms under which SMWS America makes the products available to you so please take a moment to read.
Delivery will be made to the address specified by you on the completed order form. To ensure you receive your order safely, please give a daytime address where someone can sign for the delivery. An adult signature is required on all deliveries.
We cannot deliver to PO boxes. Please provide a physical address for all deliveries.
Neither SMWS America nor its carrier will be liable for non-receipt of the goods. We will deliver to the address as you have entered it on the order. We cannot accept any liability for late or failed delivery if the quoted address is incorrect or incomplete. Please check the delivery address if you are uncertain.
Couriers will attempt to deliver your package three times. If you do accept your package and it is returned to the warehouse, you will be charged a re-shipment fee to reship the package to you. If you request the courier hold the package at a location and fail to pick up the package within the courier time frame and it is returned to the warehouse, you will be charged a re-shipment fee to reship the package to you.
If you request a delivery to a business, we shall consider the delivery to be successful, if it is delivered to a reception area and signed for by a representative at that address.
After your order has been submitted, please allow up to two business days for processing. This is an estimate though and does not include weekends or holidays.
Please note that orders can only be delivered within the United States. The Society does not have a license to arrange for delivery of bottles overseas.
We shall not be liable for loss occasioned by delay in delivery arising out of any cause beyond our control. All parcels are sent by insured carrier. Do not accept damaged goods.
All of our products and services are subject to availability. Your website transaction is not complete until you finish the entire checkout process and click the complete order button.
You will receive an order confirmation number after completing your order as well as an email confirmation. Keep this number on record should you need to reference it for any reason.
Purchases are limited to adults 21 years of age or older. For this reason, we may refuse an order at our discretion and orders may not be transferred from the customer to any other person.
You can pay by any American Express, MasterCard, Visa or Discover credit card. Your credit/debit card details will be encrypted to minimize the possibility of unauthorized access or disclosure. Authority for payment must be given at the time of order.
You will be automatically charged for your order once it has been submitted.
The prices payable for the products that you order are clearly set out in the website. The price of the product does not include shipping and handling charges as well as tax. Your fulfillment email you receive when the goods leave our warehouse will indicate the number of bottles and the bottle cost. It does not reflect shipping, handling and applicable tax.